Policy
Shipping & Delivery Policy
How orders are dispatched and delivered.
Last updated 01 January 2026
Lead Times
Ex-stock items are typically dispatched within 1–3 working days from receipt of confirmed payment. Mill-rolled or special-cut items follow the mill's rolling program and may take 30–60 days.
Logistics
Dispatch is by road transport via approved fleet operators across India. Customers may also arrange their own transport on ex-works basis.
For consignments outside Gujarat we coordinate with full-load transporters and provide LR copies on dispatch.
Freight & Insurance
Freight charges are quoted separately and are payable in addition to the invoice value unless otherwise agreed. Transit insurance is recommended for high-value or long-distance consignments.
Damage & Shortage
All consignments are loaded under supervision and accompanied by weighment slips. Any visible damage or shortage must be recorded on the LR at the time of delivery and reported to us within 48 hours, failing which claims cannot be entertained.